Privacy Policy

Privacy Policy

DataVaulture LLC
Last Updated: [Nov 30 2025]

This Privacy Policy explains how DataVaulture LLC (“DataVaulture,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://datavaulture.com (the “Site”) or use our enterprise database query and change-management software (the “Services”).

By using our Site or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

  • Name

  • Email address

  • Billing details (processed securely via Stripe; we do not store full payment card numbers)

1.2 Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage behavior

  • Cookies and similar tracking technologies

  • Approximate location data (derived from IP address)

1.3 License Usage Information

We may collect:

  • Number of users within your organization

  • License activation and usage metadata

We do not collect or store user-generated content such as documents, files, posts, or customer database records.

2. How We Use Your Information

We use collected data to:

  • Provide, maintain, and improve our software and Services

  • Process transactions and manage billing (via Stripe)

  • Provide customer support

  • Communicate updates, security notices, and account-related messages

  • Analyze Site and Service usage to improve functionality

  • Comply with legal obligations

We do not sell personal information.

3. Legal Bases for Processing (GDPR)

If you are located in the EU, UK, or EEA, we process your personal data under the following legal bases:

  • Contractual necessity — to provide and maintain the Services

  • Legitimate interests — analytics, security, product improvement

  • Consent — when required (cookies, optional marketing)

  • Compliance with legal obligations

4. Sharing of Information

We may share information with trusted third parties:

4.1 Service Providers

  • Stripe for secure payment processing

  • Analytics providers (e.g., Google Analytics)

  • Hosting providers

  • Email delivery providers

4.2 Compliance with Law

We may disclose information if required to:

  • Comply with legal or regulatory obligations

  • Protect rights, safety, or property

  • Respond to lawful governmental requests

We do not sell or rent personal data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality

  • Analytics and performance

  • Security and fraud detection

You may adjust cookie settings in your browser at any time.

6. Your Rights

Depending on your location, you may have the following rights:

6.1 GDPR (EU & UK Residents)

  • Right to access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

To exercise rights, email us at contact@datavaulture.com.

6.2 California (CCPA/CPRA) Rights

California residents have the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Opt out of the sale of personal information (we do not sell data)

  • Non-discrimination for exercising these rights

Requests may be submitted to contact@datavaulture.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Encryption of data in transit

  • Secure hosting infrastructure

  • Access controls

  • Third-party security audits from vendors (e.g., Stripe)

However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

9. International Data Transfers

DataVaulture LLC is based in the United States.
Data may be processed or stored in the US or other countries where our service providers operate.
We ensure appropriate protections for international transfers in accordance with GDPR.

10. Third-Party Links

Our Site may contain links to third-party services.
We are not responsible for the privacy practices of those third parties.

11. Children’s Privacy

Our Site and Services are not intended for children under 16.
We do not knowingly collect information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated date at the top of this page reflects the effective date of changes.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

📧 contact@datavaulture.com
📍 DataVaulture LLC
www.datavaulture.com

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